Non refundable or exchangeable. These custom made for Canoe and Lake and run small on men. Male model is typically a L and prefers to wear an XL. Female model wearing a M
VERY IMPORTANT FOR UNISEX FIT RAGLANS. WE ARE IN THE PROCESS OF INCREASING THE NECK SIZES BUT CURRENT UNISEX FIT RAGLANS FIT COMFORTABLY FOR NAPE OF THE NECKS THAT ARE UP TO 18.5". MEASURE THE BOTTOM OF YOUR NECK IF IT IS BELOW 18.5 ORDER, IF NOT WAIT TILL WE HAVE REVISED NECK SIZES FOR THESE RAGLANS IN SPRING 2021.